Refund Policy

TeaCupFuls Refund Policy

Overview

At TeaCupFuls, customer satisfaction is our top priority. We strive to provide the best quality beverages and a delightful experience. However, if our products do not meet your expectations, we offer a straightforward refund policy.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • Proof of Purchase: A receipt or proof of purchase is required.
  • Product Condition: The product must be returned in its original condition. Partially consumed or altered beverages may not qualify for a full refund.
  • Time Frame: Refund requests must be made within 24 hours of purchase.

Non-Refundable Items

Certain items are non-refundable, including:

  • Perishable Goods: Products that spoil quickly or have a limited shelf life.
  • Custom Orders: Any beverages or items customized to specific requests.
  • Open Consumables: Products that have been opened or partially consumed.

Refund Process

  1. Contact Us:
    • Reach out to our customer service team via phone, email, or in-store visit.
    • Provide your order details and reason for the refund request.
  2. Verification:
    • Our team will verify the purchase and assess the condition of the product.
  3. Approval:
    • Once approved, the refund will be processed to your original method of payment. Please allow 5-7 business days for the transaction to appear in your account.

Exceptions

  • Promotional Items: Items purchased during a sale or with a discount may not be eligible for a refund.
  • Gift Cards: Purchases made with gift cards are non-refundable.

Additional Information

  • Customer Feedback: We appreciate feedback on why the product did not meet your expectations, as it helps us improve our offerings.
  • Contact Information: For any queries regarding the refund process, please contact us at TeaCupFulsCorporation@Gmail.com or call us at (541)668-6082.

Satisfaction Guarantee

Your satisfaction is important to us, and we are committed to resolving any issues promptly. Thank you for choosing TeaCupFuls, and we look forward to serving you again! #TeaCupFulsLove

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